19 November 2010 1 Comment

5 steps for creating a marketing plan for small business

As we start the festive season and wind down at the end of 2010, a small part of us should be looking towards next year. How can we keep our businesses growing? What can we be doing now that ensures a steady stream of ideal customers in 2011?

Here are my 5 steps to creating an effective marketing plan for your small business in 2011.

1. Write out your goals for this coming year.

I like to use a audit chart with my clients. Where are we now and where would we like to be? Then we run through a set of questions.  Once you have your big goals you need to break these down into small achievable tasks and prioritise them. To do my marketing audit click here.

2. Focus only on your ideal prospects and existing customers

It is time to narrow your focus and build a plan around your ideal prospects. It is no good trying to be everything to everyone. FOCUS. Ask yourself , who is my ideal customer?  and build a marketing plan just to attract those customers. I think it is important to focus on existing customers first and then potential customers. remembering the 80/20 rule. So if you have a database of existing customers start with them first. When was the last time you communicated with them, offered them something of value? Christmas is a perfect time for giving!

2. Put it on paper.

So many of you walk around with lots of ideas in your head. Force yourself to put it on paper. You need the suggested marketing activity, i.e ad, mail-out, email campaign, event. Then the cost. What will the return be. i.e leads, sales? Who will implement this activity? Remember better to do a few things well than many things poorly. Plan out the whole year so you can see exactly everything you are going to do. Then make a call on what to dump. Don’t do too much. Do a few things really well and if you have it on paper then you can see what you are doing and what is working and amend on the fly. You can purchase my marketing action planner  here for $10 Bargain that will give you a great template to use for your small business in 2011.

3. Do a survey

It is important to understand your customer and staff needs. This is always a good time to ask for feedback as it can shape ideas for the coming year in terms of incentives for staff and ideas from customers to improve your service or product offering. Doing a simple online survey or making a few phone calls can really make a difference to making a great marketing plan. For a survey done for you for $100 email us today and we will take care of the rest at danielle@macinnismarketing.com.au

4.  Be different

In order to create awareness you need to gain attention. Trying to come up with some creative ideas and campaigns for your business throughout the year can be the difference between a promotional campaign working and falling through the cracks.

5. Measure the results

You need to evaluate everything you do in a marketing plan. Look at what you did last year. What works? What didn’t. Be flexible enough to change so that you can do more of what works. If you don’t  a very clear return on a marketing activity that you are doing then STOP! Google Analytics will help you see what is happening on your website. Every campaign should have a call to action that you can measure.

Are you ready to get serious?

MacInnis Marketing Minute – emails once a week with marketing quick tips

Free Marketing Tool Kit for Small Business – 8 weeks of information and training to help you understand marketing and the best tools as a small business to use.

MacInnis Marketing Coaching Packages – several packaged options to have me as a coach on line either email or email and phone correspondence to assist you with you marketing challenges.

Online marketing business survey – Even just reading this survey will help you know the right questions to ask when marketing any business on line.

One Response to “5 steps for creating a marketing plan for small business”

  1. Rinehart Video Productions 18 January 2011 at 7:11 am #

    An excellent blog Danielle with great information. As a guy who shoots affordable marketing videos for websites all over Florida, it is crucial to do and know the things for attracting customers. As someone with over 50 blogs, a YouTube channel, plus lots of page one rankings on many different Google searches, being seen is crucial for any business. I added you to my favs. I will be back often. All the best.


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